Refund policy

Last updated: 11/11/2025

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.


Returns

  • You have 30 days from the date of delivery to request a return.

  • To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.

  • To start a return, please contact us at info@britishchampionship.basketball  with your order number and details.

  • Once your return is approved, we’ll provide instructions on how and where to send your item.

  • Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.


Refunds

  • Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5-7 Business Working Days. 

  • Shipping fees are non-refundable, unless the return is due to our error.


Exchanges

If you’d like to exchange an item for a different size, color, or style, please contact us. We’ll guide you through the exchange process.


Non-Returnable Items

Some items can’t be returned, such as:

  • Sale or clearance items

  • Gift cards

  • Personalized or custom-made products

  • Digital downloads


Need help?

If you have any questions about returns or refunds, contact us at  info@britishchampionship.basketball.