Refund policy
Last updated: 11/11/2025
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns
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You have 30 days from the date of delivery to request a return.
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To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
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To start a return, please contact us at info@britishchampionship.basketball with your order number and details.
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Once your return is approved, we’ll provide instructions on how and where to send your item.
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Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Refunds
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Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 5-7 Business Working Days.
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Shipping fees are non-refundable, unless the return is due to our error.
Exchanges
If you’d like to exchange an item for a different size, color, or style, please contact us. We’ll guide you through the exchange process.
Non-Returnable Items
Some items can’t be returned, such as:
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Sale or clearance items
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Gift cards
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Personalized or custom-made products
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Digital downloads
Need help?
If you have any questions about returns or refunds, contact us at info@britishchampionship.basketball.